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IT Vendor Auditing Service

What is a Third-Party Vendor Performance Audit?

Our audit is based on a comprehensive scoring technique used to evaluate and measure your IT vendor’s overall performance as a service provider. The goal is to help the vendor serve your business better and deliver ROI. 

The 4 Dimensions of Our Auditing Framework

The 4 Dimensions of Our Auditing Framework

The 4 Dimensions of Our Auditing Framework

  • Process – how projects are managed and governed
  • Performance – the status or health of vendor-led projects
  • Protocols – tools and systems in place that minimize manual and adhoc operations
  • Posture – compliance and regulatory measures that reduce risk to the client

What’s Included in the Audit

The 4 Dimensions of Our Auditing Framework

The 4 Dimensions of Our Auditing Framework

  • An executive summary & findings
     
  • A Vendor Proficiency Quotient (VPQ) Score
     
  • A performance maturity rating
     
  • Recommendations
     
  • Proficiency Certification
    (if the assessment meets defined criteria)

  1. It can be used to pinpoint problem performance areas
  2. The results can help your MSP provide a higher return on investment
  3. It helps create a structured approach to course correction 
  4. The data can be used to analyze gaps on a deeper level 
  5. It can serve as a benchmark for vendor performance or pre-qualification, going forward.

Contact Us to Get Started

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