Products and Services

IT Vendor Performance Audit

At the ESSENTIAL level, we offer an audit specifically designed for IT vendors (MSPs). It categorically pinpoints areas of weakness so issues can be addressed accordingly. 

The audit provides a panoramic view of your IT consulting firm's proficiency. 

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This is ideal for businesses needing a structured way to evaluate overall MSP performance and identify risk.

 Deep Dive Analysis

Our PROFESSIONAL option is where we organize and facilitate a Clarity Session. It is a deep dive evaluation of project health, process, SOW alignment, and remediation planning. 

We will work with your IT vendor to:

• Refine the project plan
• Build or enhance the project governance model
• Validate fulfillment specifications

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This is ideal for growing or midsize companies that lack the resources or bandwidth to deal with their underperforming vendor-led projects.

Vendor Management as a Service

At the MANAGED level, we oversee specific vendor-led projects through to completion or serve as a fractional Vendor Management Office. Either avenue, VMaaS, is curated to ensure vendors achieve business goals and deliver value to your organization.

Our customized strategy can include:

• Onboarding & Offboarding
• Performance Evaluation
• Project Management
• Risk Management
• Relationship Management
• Vendor Management as a Service (VMaaS)

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This is ideal for large teams or companies needing dedicated resources to provide full visibility, project governance, and vendor management controls.